Service Engineer

stow is a global market leader in industrial storage solutions. Headquartered in Belgium, stow employs ca 2,000 ‘Rack Stars’ across Europe and the US. The group has a pan-European production footprint with 10 production facilities and a global commercial network.


, United Kingdom

Job Description

What will your day as a Service Engineer within stow look like? Challenge is already guaranteed! Below is an overview of your duties in our organisation. 

  • You will be responsible for testing, maintaining and repairing the various shuttle systems and associated mobile racking systems. This will be at various customer sites across the UK.
  • You are not afraid of projects abroad. You work mainly in the UK but are open to moving abroad for certain periods and projects. 
  • You also need to be willing to travel across UK during the week and be away from home for a whole week if necessary.
  • You will supervise assembly teams in large repair or installations of mobile racks
  • You support our end users and our integrators with mechanical support as well as with L1 and L2 support, both on site, by telephone and via remote connection
  • Commissions and provides customer training for automated systems and racking systems
  • Customer-friendliness and passion are second nature to you
  • Some of our projects take place at height or in refrigerated areas and this is not a problem for you with safety systems of work in place.


The successful candidate will be able to demonstrate:

  • You have a bachelor’s degree or vocational qualification in electrical or mechanical engineering or equivalent through experience.
  • You are fluent in English language
  • Computer skills: MS Office and Teams
  • You are sociable, eager to learn and drive with strong customer mindset.
  • Self-motivated and able to solve problems independently and in customer settings
  • Strong communication skills to collaborate effectively with internal and external teams
  • Knowledge of and interest in diverse technical topics, including software, hardware, robotics and mechanics
  • 60-70% travel is required with this role


Additional information

  • Working closely together with other rack stars in an open and enthusiastic culture working on innovative project sin a growing field

  • A competitive salary in an international environment.

  • Private Healthcare

  • Company Van

  • Pension benefit