Travel Assistant

stow is one of the leading suppliers of storage solutions. Our core activity is the development, manufacturing and installation of top-quality racking systems for the storage of palletised or small goods and longer items, as well as mezzanine structures.

Location:

Spiere-Helkijn
, Belgium

Job Description

stow Group is looking for a travel assistant with great enthusiasm for traveling. You will be responsible for booking traveling arrangements for internal clients.

Tasks & Responsibilities

  • Determine internal clients’ needs and suggesting suitable travel packages
  • Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
  • Supply travelers with pertinent information and useful travel/holiday materials
  • Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
  • Diagnose the internal clients’ specifications and wishes and suggest suitable travel packages or services and accommodation, securing rental transportation etc.
  • Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc)
  • Handle unforeseen problems and complaints and determine eligibility for money returns
  • Create and update electronic records of clients
  • Maintain relationships with key persons
  • Keep financial statements and documents
  • Keep the travel requirements in line with the company policy
  • Be the point of contact between the travel agency and the internal clients
  • Provide the internal clients the travel requirements (information, Visa,…)

Qualifications

Profile

  • Proven experience as a Travel Assistant
  • Proficiency in Dutch, English and French
  • Exemplary sales skills and customer oriented approach
  • Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc)
  • Ability to present, persuade and communicate effectively
  • Demonstrable ability to handle crises

Additional information

What do we offer you?

  • An intensive training by experienced people.

  • Working closely together with other rack stars in an open and enthusiastic culture.

  • An attractive salary in an international environment.