The Warehouse Supervisor is responsible for managing the stock and supervising the staff, he/she ensures that the predefined returns are achieved. Above all, the supervisor ensures a close group atmosphere and optimal team spirit. The tasks listed below must be carried out in accordance with the existing environmental and safety regulations.
Tasks & Responsibilities
Managing, checking and assisting the goods reception, production logistics, picking and loading.
- Daily, per shift, control on consistent use of scanners and correct use of them, both functionally and content-wise. Recurring errors must be discussed with the warehouse manager.
- Unexpected checks are made in the meantime to check if the incoming and outgoing checks are going correctly and if the tasks and procedures laid down are being carried out correctly.
- Seeking the most customer-friendly solution in case of material damage during loading, internal transport or material that cannot be found during loading. In any case, the warehouse manager and quality department is always notified and actions are developed to avoid such damage/loss.
- Verifies that all material that is stored outside is packed with plastic and/or covered with a tarpaulin at all times. Gives orders for repacking/covering if necessary.
- Checks whether waste is consistently deposited in the provided containers.
- Informs transport planners when exceeding loading meters and loading hours and other problems.
- Is responsible for his shift for achieving the targets regarding yield and error rate. Bears final responsibility for his shift:
- Loading & picking: every load that leaves is in perfect order as far as content and quality are concerned.
- Supply: zero tolerance with regard to correct stock and supply of coils
- Disposal: coordinate this flow of goods so that material is stored in predefined zones
- Goods reception: registration of incoming goods is 100% correct.
- Can function as back-up of the goods reception/dispatcher/head warehouse operative in case of emergency.
- Follows up the flow of raw materials accurately.
Location and stock management + intermediate checks and stock counting
Stock count and checks:
- Ensuring correct counting of the zones for which responsible and entering the counting results + keeping track in Excel of the largest differences.
- In consultation with the warehouse manager, a plan is drawn up for interim stock and location checks for the various zones and it is checked whether these are carried out as agreed.
- Together with the warehouse manager, research into the causes of stock differences as a result of the aforementioned checks or stock count and develop appropriate actions.
Location and stock management (situation in WMS in juice = actual situation in warehouse):
- Is responsible for a permanently correct stock of all materials.
- Makes sure that all materials are scanned into the locations correctly. For this purpose, the list of production zones and transfer reminders is checked daily. In principle this must be empty after every shift change.
- Checks the gross material zone daily so that this material is always in WEV or at OA on time and passes this on to the warehouse manager.
- Checks the Q zones every week.
Rolling stock and scanners
Ensures that the equipment provided is used with due care and attention (damage must be reported, appropriate action must be taken in case of breakdown). He will also develop a system (charging batteries) to ensure continuous operation. If shifts overlap, the availability of rolling stock and scanners must be checked in advance. He must ensure that any damage is reported and avoided as much as possible.
Is responsible for the training of the supply and delivery, goods reception, (main) warehouse workers, loaders and dispatchers. This means that the training requirements schedule is followed and that after the training period an evaluation takes place together with the warehouse manager.
At regular intervals, a team meeting is held with the warehouse manager on the subject of
- practical implementation of stock counting
- errors arising from entry, exit, stock and location checks, stock counting and repair files
- improvement proposals regarding layout, operation, damage, etc.
Weekly returns, error costs, registered exit and entry checks and all other daily checks (order and cleanliness, damage, etc.) are discussed and analyzed with the warehouse manager and appropriate actions are developed and undertaken.
Together with the warehouse manager daily very detailed follow-up of the loading planning:
- The loading planning for the next day is discussed in detail.
- deciding whether or not the most complex loads need to be prepared
- working out additional loading procedures for ‘distant’ destinations + fragile material
- checking the number of loading meters + loading time per shipment
All this must result in a 100% correct and safe load completed within the scheduled time (= start and end) so that waiting hours are avoided at all times.
The material availability of the following days is discussed in detail on the basis of the not-ready-list. Due to stock shortage on MTS and stock articles: check with purchase/DOT for solution. All this must result in 100% availability of material at least 1 day before loading so that waiting hours, late cancellations of transport and foreseen unavailability of material are avoided at all times.
Gives feedback to warehouse manager for evaluation.
Order and tidiness
The entire warehouse and the various loading and unloading areas must remain orderly and tidy at all times.
- This means that remaining logs, plastic film, paper, straps, etc. must be immediately disposed of in the designated containers.
- The aisles must be kept free at all times; this means that prepared HU’s must be stored in the racks or the prestaging area at all times after inspection.
- Draws up an order and tidiness plan and monitors its implementation.